Foto Imagem Brasil Privacy Policy

This privacy policy explains how Foto Imagem Brasil collects, uses, and protects your personal information when you use our online platform or interact with our services. Foto Imagem Brasil is committed to protecting your privacy and complying with applicable data protection laws, including the Lei Geral de Proteção de Dados (LGPD) in Brazil and the General Data Protection Regulation (GDPR) where applicable.

Who We Are

Foto Imagem Brasil is responsible for processing your personal data. Our physical address is:

Avenida Ibirapuera, 1450
Tower B, Suite 701
São Paulo, São Paulo, 04029-000
Brazil

Information We Collect

We collect personal information to provide and improve our services. The types of information we collect may include:

Contact information: Such as your name, address, telephone number, and email address, provided when you create an account, place an order, register for a workshop, or contact us.
Payment information: Details required to process payments for purchases or services.
Transaction information: Information about your purchases, repairs, rentals, or other services you engage in.
Correspondence: Records of your communications with us.
Technical data: Information about your visit to our site, including IP address, browser type, operating system, referral sources, page views, and navigation paths.
Information you provide when using our services: For film processing, photo printing, equipment repair, or rental services, which may include details about the items submitted.
Information you provide during workshops: Such as registration details and any feedback you provide.

How We Collect Information

We collect information in several ways:

Directly from you: When you register on our site, place an order, subscribe to a newsletter, fill out a form, participate in a survey, register for a service like repair or workshop, or communicate with us.
Automatically: As you navigate through our site, using technologies like cookies, web beacons, and similar technologies.
From third parties: Such as payment processors or delivery services, as necessary to provide services you have requested.

How We Use Your Information

We use your personal information for various purposes, including:

To process and fulfill your orders, including payment processing, shipping, and delivery.
To provide services you have requested, such as film processing, photo printing, equipment repair, sensor cleaning, equipment rental, and photography workshops.
To manage your account and provide customer support.
To communicate with you about your orders, services, account, and respond to your inquiries.
To personalize your experience on our site and improve our service offerings.
To send you promotional communications about products, services, offers, and events that may interest you, based on your consent or our legitimate interests where permitted by law.
To operate, maintain, and improve our site and services.
To detect, prevent, and address technical issues or fraudulent activity.
To comply with legal obligations and protect our legal rights.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Performance of a contract: When we need the information to fulfill our contract with you, such as processing your order or providing a requested service.
Legal obligation: When processing is necessary to comply with a legal or regulatory obligation.
Legitimate interests: When processing is necessary for our legitimate interests, provided these interests are not overridden by your rights and freedoms (e.g., improving our services, preventing fraud).
Consent: When you have given us clear consent for processing your personal data for a specific purpose (e.g., sending marketing communications).

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period depends on the type of data and the purpose of processing.

Data Sharing and Disclosure

We may share your personal information with third parties in the following circumstances:

Service Providers: We may share data with trusted third-party service providers who perform functions on our behalf, such as payment processing, shipping, delivery, IT support, data storage, and marketing services. These third parties are obligated to protect your information and use it only for the purposes we specify.
Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity.

International Data Transfers

Your personal data may be stored and processed in countries outside of Brazil or the European Economic Area (EEA). When we transfer your data internationally, we will take steps to ensure that your data is protected in accordance with applicable data protection laws, such as using standard contractual clauses or relying on adequacy decisions.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure.

Your Rights

Under applicable data protection laws, you have certain rights regarding your personal data:

Right of Access: You have the right to request access to the personal information we hold about you.
Right to Rectification: You have the right to request correction of inaccurate or incomplete personal information.
Right to Erasure: You have the right to request the deletion of your personal information under certain conditions.
Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal information under certain conditions.
Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
Right to Object: You have the right to object to our processing of your personal information, particularly when processing is based on legitimate interests or for direct marketing purposes.
Right to withdraw consent: Where we process your data based on consent, you have the right to withdraw that consent at any time.

To exercise these rights, please contact us in writing at the address provided below.

Cookies and Similar Technologies

Our site uses cookies and similar technologies to collect information about your browsing activities. Cookies are small data files placed on your device that help us improve our site and your experience, analyze site usage, and for marketing purposes. You can manage your cookie preferences through your browser settings.

Children's Privacy

Our site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the new policy on our site.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us in writing at:

Foto Imagem Brasil
Avenida Ibirapuera, 1450
Tower B, Suite 701
São Paulo, São Paulo, 04029-000
Brazil